Need help setting up your new device?
You're in the right place.
This is where you find out how to make that shiny new gadget do everything Optimum.
Make sure you have your Optimum ID ready. It's the gateway to all things Optimum.
More about Optimum IDs
Need help with mounting a new TV, home theater set-up, tech support and more?
Book a safe and secure in home installation of Nest products, TV mounting, Smart Home connection or computer support with HelloTech from Optimum.Learn more.
For the ultimate support plan for connecting all your devices, learn more about our Premier Protection & Support plan.
TVs and streaming devices
So, you got a brand-new HDTV. Lucky you. Watch the Connecting to HD and Picture Quality tutorials to get the best HD experience possible. See what equipment you'll need and how to connect it as well as how to adjust your picture format settings.
With your subscription to Optimum, you can view all of the HD programming available in your package at no additional monthly charge. All HDTV programming not available in all areas. Some HD channels require a digital cable box and cannot be viewed with a CableCARD. HDTV set owners can request an HD cable box & receive the HD programming included in package at no additional charge. Some On Demand titles avail at an additional charge.
Wireless home network and router details
A subscription to Optimum Online service is required.
Standard DVR &
Standard DVR and Multi-Room DVR at additional monthly charge. DVR services requires a digital cable box with DVR capabilities. See optimum.com/dvr for details. Multi-Room DVR requires at least one (1) non-DVR digital cable box. See optimum.com/multiroomdvr for details. Equipment fees apply. In order to program your DVR online, you must subscribe to DVR for Optimum TV and/or Multi-Room DVR and Optimum Online. A valid Optimum ID is also needed in order to access the Web site. On Demand details: Some On Demand titles avail at an additional charge or depend on TV service level subscription. Equip fees apply. A digital cable box is required for On Demand and Pay Per View onscreen ordering.
Internet protection powered by McAfee available to Optimum Online customers in good standing only. Minimum system requirements and configurations apply. Requires software download and valid Optimum ID and password. Subscription valid as long as Optimum Online is maintained and covers up to 20 devices. Internet protection works on PCs, Macs, Android Smartphones and Tablets. Blackberry or Kindle devices are not supported. For iOS smartphones and tablets, the only available feature is currently, Password Manager.
WiFi & Optimum hotspots
Optimum hotspot WiFi access in select areas at no additional charge to Optimum Online customers. Many factors affect speed. Actual speeds may vary and are not guaranteed. A WiFi-enabled device, web browser, valid Optimum ID and password are required. Network size based on area covered. Visit optimum.net/wifi to learn more.
Wireless home network and router details
A subscription to Optimum Online service is required. All rights reserved. iPad®, iPod touch® and iPhone® are registered trademarks of Apple Inc. Kindle Fire is a registered trademark of Amazon, Inc.
To view Optimum TV on iPad, iPod touch, iPhone, Kindle Fire, Android device or laptop requires Optimum TV w/cable box or CableCARD, Optimum authorized modem and wireless home router. Minimum system requirements apply and Optimum App requires application download and installation. Viewing Optimum TV on laptop not currently available to customers who subscribe only to Optimum TV. On Demand viewing and TV to Go is not available on the Optimum App on Laptop at this time. DVR service reqs digital cable box with DVR capabilities. Terms & conditions apply. See optimum.com/dvr for details.
If you have a Smart TV, it does much more than just TV. Connect it to your wireless home network to unleash cool features.Find out how
Some TV networks offer their programming via apps. If you have a Smart TV or a streaming device that connects to the internet to stream entertainment, check and see if your device has an app store.Find out how
iPad, Kindle Fire and tablets
With your wireless router, enjoy being untethered with your new iPad, Kindle Fire or tablet anywhere in your home.Find out how
Hitting the road? Take your new iPad, Kindle Fire or tablet with you and connect at our expanding network of over 1.5 million Optimum WiFi hotspots along the way.Find out how
Watch TV on your new iPad, Kindle Fire or tablet, anywhere there's internet, whether you're at home and on the go. You can manage your DVR when you're away from home and even use the Optimum App as a remote for your TV.Find out how
Connect your smartphone to your wireless home network to save on cellular data charges.Find out how
With an expanding network of over 1.5 million WiFi hotspots, Optimum keeps you connected and helps you save big on cellular data charges.Find out how
Watch TV on your new smartphone, anywhere there's internet, whether you're at home or on the go. You can manage your DVR when you're away from home and even use the Optimum App as a remote for your TV.Find out how
Secure your data and your smartphone with internet protection powered by McAfeeŽ. It's included at no additional cost for Optimum Online customers.Find out how
Get the information you need about your Optimum Services whether it's about your bill, answering questions about your products and services, or even troubleshooting issues you may be having. The Optimum Support App is your first stop to get the help you need to stay connected.Find out how
Make your laptop even more portable when you connect through your wireless home network.Find out how
Login at our expanding network of over 1.5 million Optimum WiFi hotspots and catch up on emails while you're at the park or local shop.Find out how
Sure, that new laptop makes you more productive, but what about downtime? Watch TV shows from over 70 networks anywhere there's an internet connection.Find out how
You're a console player, huh? Nice new system. Follow the steps below to connect to your home wireless network and you'll be trash-talking with your gaming buddies in no time.Find out how
You got a new handheld game. Of course you'll want to play against your friends wherever you are. Leave the house and let Optimum connect you to the action at our expanding network of over 1.5 million Optimum WiFi hotspots.Find out how
What about your wireless printer, wireless speakers or GPS? Maybe you even got an Apple Watch. You can connect all of those, too.Find out how